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Service Duration
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Provided Support
- Phone Support
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Advanced Options
11100
Cisco
8342
HPE
2746
Lenovo
1983
HP
1501
Fortinet
1250
Zebra
471
SonicWall
460
APC
288
Dell
257
Datalogic
201
Veritas
133
Microsoft
123
Extreme Networks
90
Eaton
69
Red Hat
59
Datto
49
Opengear
41
McAfee
38
CyberPower
36
Acronis
18
EPOS
17
ASUS
13
Epson
11
Logitech
9
Palo Alto Networks
9
Poly
8
Kyocera
7
SMART Technologies
6
Cambium
6
Ergotron
3
HoneyWell
3
Samsung
3
Dynabook
2
Canon
2
Ivanti
2
Seal Shield
2
Synology
1
QNAP
1
Toshiba
6750
$0 - $400
6163
$400 - $1100
5616
$1100 - $2700
5435
$2700 - $6900
5396
$6900+
23674
Service
5618
Warranty
7269
1 Year
6293
3 Year
3744
5 Year
2231
4 Year
1657
2 Year
78
7 Year
35
1 Incident
22
6 Year
18
1 Month
13
12 Month
11
1 Year / 1 Incident
10
24 Month
8
3 Year / 2 Incident
6
3 Year / 3 Incident
5
21 Month
5
4 Year / 2 Incident
4
1 Day
4
2 Year / 2 Incident
4
36 Month
4
60 Month
2
3 Day
2
7 Day
1
1 Year / 10 Incident
1
3 Hour
1
3 Year / 1 Incident
1
4 Hour
1
8 Hour
1
9 Month
15496
Phone Support
12270
Parts Replacement
9457
Repair
8861
Replacement
7324
Web Knowledge Base Access
6446
New Releases Update
3419
Remote Diagnosis
2629
Software Update
2191
Diagnosis
1788
Defective Media Retention
1743
Web Support
1739
Software Upgrade
1370
Email Support
1286
Software Support
955
Accidental Damage Protection
808
Hardware Support
744
Software Maintenance
609
Installation
488
Online Training
420
Live Chat
405
Knowledge Base Access
390
Remote Technical Support
384
Commissioning
366
Intrusion Definition Update
349
Reporting
321
Hardware Maintenance
309
Online Support Tools Access
290
Escalation Support
286
Online Return Material Authorization (RMA)
285
Customer Dashboard
272
Troubleshooting
270
Comprehensive Defective Material Retention
241
Visual Remote Guidance
232
Logistics
219
Remote Monitoring
196
Case Management
176
Configuration
154
Cleaning
140
Consulting
122
Firmware Updates
106
Comprehensive Coverage
104
Escalation Management
104
Virus Definitions Update
103
Email Database Update
103
URL Database Update
100
Firmware Upgrade
99
Security Update
98
Wear & Tear
97
Travel Expense Coverage
92
Spares Pool Management
11717
On-site
3660
Service Depot
684
Carry-in
14
Carry-in/Service Depot
5
Carry-in/On-site
5
On-site/Service Depot