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Service Duration
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Provided Support
- Phone Support
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Advanced Options
17105
Cisco
9667
HPE
2735
Lenovo
2049
HP
1545
Fortinet
1273
Zebra
440
SonicWall
436
APC
305
Dell
219
Veritas
127
Extreme Networks
123
Microsoft
118
Datalogic
90
Eaton
71
Red Hat
59
Datto
41
CyberPower
41
McAfee
38
Acronis
34
ASUS
18
EPOS
15
Logitech
13
Epson
13
Opengear
12
Jabra
9
Palo Alto Networks
9
Poly
8
Kyocera
6
Cambium
6
Ergotron
4
HoneyWell
3
Samsung
3
WatchGuard
3
SMART Technologies
3
Dynabook
2
Canon
2
Ivanti
2
Seal Shield
2
Synology
1
AudioCodes
1
QNAP
1
Toshiba
9308
$0 - $400
7333
$400 - $1100
6790
$1100 - $2700
6621
$2700 - $6900
6600
$6900+
30043
Service
6067
Warranty
8904
1 Year
6452
3 Year
3876
5 Year
2331
4 Year
1647
2 Year
79
7 Year
34
1 Incident
21
6 Year
19
12 Month
19
24 Month
14
1 Month
14
36 Month
10
1 Year / 1 Incident
8
3 Year / 2 Incident
6
3 Year / 3 Incident
5
1 Day
5
4 Year / 2 Incident
5
60 Month
4
2 Year / 2 Incident
3
21 Month
2
3 Day
2
7 Day
1
1 Year / 10 Incident
1
2 Hour
1
3 Hour
1
3 Year / 1 Incident
1
4 Hour
1
8 Hour
1
9 Month
21601
Phone Support
15474
Parts Replacement
13092
Replacement
10885
Web Knowledge Base Access
10533
Repair
9617
New Releases Update
3470
Remote Diagnosis
3105
Software Update
2638
Diagnosis
2145
Software Upgrade
2012
Web Support
1799
Defective Media Retention
1751
Email Support
1505
Software Support
936
Accidental Damage Protection
842
Software Maintenance
831
Hardware Support
619
Installation
549
Online Training
424
Knowledge Base Access
422
Live Chat
390
Commissioning
389
Remote Technical Support
387
Hardware Maintenance
373
Intrusion Definition Update
349
Reporting
345
Escalation Support
328
Troubleshooting
311
Online Support Tools Access
296
Comprehensive Defective Material Retention
292
Online Return Material Authorization (RMA)
287
Customer Dashboard
244
Visual Remote Guidance
242
Configuration
235
Logistics
219
Remote Monitoring
200
Case Management
184
Consulting
154
Cleaning
129
Firmware Updates
114
Comprehensive Coverage
110
Virus Definitions Update
109
Email Database Update
109
URL Database Update
108
Security Update
107
Escalation Management
100
Training
99
Firmware Upgrade
96
Fax-On-Demand
96
Travel Expense Coverage
13390
On-site
4673
Service Depot
672
Carry-in
14
Carry-in/Service Depot
4
Carry-in/On-site
4
On-site/Service Depot